Frequently asked questions
The questions we are actually asked, answered without hedging. If yours is not here, write to us — the team answers directly.
What exactly is EurekaBike?
EurekaBike is the first vertical data network for the bicycle industry: an infrastructure that connects manufacturers, distributors, retailers and consumers through a unified product language. It is not a single application but a supersystem of ten platforms sharing one data model.
Is this a marketplace, a PIM, or an e-commerce platform?
All three, and none of them on its own. AGORA is the marketplace, EIDOS is the PIM/DAM authority, EMPORION is the e-commerce layer, HERMES is the B2B network. What makes them one system is that they read the same normalised product identity rather than each keeping its own copy.
Who is it for?
Manufacturers and brands that want their product data to arrive intact downstream; distributors that want to stop reconciling files; retailers that want clean data without retyping it; and riders, who meet the result as a catalogue that finally agrees with itself.
Do I have to adopt all ten platforms?
No. Pipeline platforms share the taxonomy, so they work best together, but they are adopted individually — a distributor may start with the B2B network alone, a shop with e-commerce alone. Standalone platforms do not depend on the catalogue at all.
Who owns the data I contribute?
You do. Every record that enters the system is labelled with its source, and governance rights stay with whoever generated it. Provenance is written into the core of the system, not offered as a setting that can be switched off.
How is the product data normalised?
KOSMOS ingests raw price lists in whatever shape they arrive and resolves brand, product type and attributes against the central catalogue — proposing, never inventing, values that already exist in the model. A human confirms the exceptions, and the corrections are learned and applied to later imports.
Is anything actually live, or is this a plan?
The company was founded in 2020 and the marketplace has been operating on the market since 2021. The catalogue holds more than 190,000 normalised products and the network reaches over 980 retailers. Other platforms are at different stages: the platforms page marks each one.
How do I start a conversation?
Through the contact page. Tell us which side of the chain you are on and what problem you are trying to solve — that is enough for a first useful conversation.
Are you a brand, a distributor, a retailer?
Let’s talk.
If the problems described here look like the ones your company is dealing with, write to us. The team answers directly.
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